Privacy policy

OnlineGrowthMarketing is a trading brand of London Business Ventures Ltd, registered in the United Kingdom. We are the data controller for the personal data described here, and UK GDPR applies. Contact us at hello@onlinegrowthmarketing.com.

What we collect

• Your email address, when you ask us for the recording guide or a cost breakdown. Lawful basis: legitimate interest in responding to your request, in telling you about what we do, and in reaching people who resemble the people already interested in it.
• How you reached us. The site that referred you, any campaign tags on the link you followed, and the first page you landed on. Not your browsing elsewhere, and nothing that identifies you beyond the address you gave us.
• Your recording. The video and audio from your one-hour session, if you become a customer.
• Derived models. The avatar and voice model built from that recording.
• Business information you give us for content planning, and written sign-off on any factual claim used in a script.
• Billing data, handled by Dodo Payments as merchant of record. We do not see or store your card details.

Your likeness and voice

We do not build an avatar or voice model without your signed consent on file, recorded as part of your session. We do not license, sell or reuse your likeness for any other customer, and we do not use your recording to train any general-purpose model.

If you cancel, the models are retired within 30 days of your last billing date and we confirm the deletion in writing. Your consent clip is retained alongside your contract for as long as we are legally required to evidence that consent.

Who we share it with

Processors only, and only what each needs: HeyGen (avatar and voice generation), Postiz and the social platforms you nominate (publishing), Amazon Web Services (email delivery and storage), and Dodo Payments (billing). We do not sell personal data.

Advertising. We may share your email address with Meta and Google so our advertising reaches you, and so those platforms can find people who resemble our existing audience. It is sent hashed, it is used for matching only, and neither platform may use it for anything else or keep it beyond that. Email us and we will remove you from those audiences and stop including you.

Retention

• Marketing emails: until you unsubscribe, then suppressed.
• How you reached us: kept alongside your address, for as long as we hold it.
• Recordings and models: for the life of your subscription, plus 30 days.
• Consent records and contracts: as required for legal and tax purposes.

Your rights

You may request access, correction, deletion, restriction, portability, or object to processing. Email hello@onlinegrowthmarketing.comand we will respond within one month. You can also complain to the UK Information Commissioner’s Office.

Cookies and analytics

We use analytics to understand which pages work. Where non-essential cookies are used we ask first, and declining does not change what you can read here.